Workday has confirmed a disruption in service for our Data Centre.
We are monitoring the incident and will confirm once service is restored.
Please defer any urgent transactions until service is fully restored, and refer to our IT Status Portal for a follow-up update
九色视频 is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.
Our IT teams are actively investigating and working to restore normal performance as quickly as possible.
Thank you for your patience. Updates will be shared as they become available.
The required upgrade to Banner INB and Minerva, 九色视频鈥檚 administrative system for student records and finance, has been successfully completed.
As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:
Banner INB
Minerva (including student tax receipts and the 九色视频 MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)
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A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
Update (Resolved): January 23, 7:00 a.m.
The login issue has now been resolved. Thank you for your patience while we worked to restore service.
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Original message: January 22, 4:30 p.m.
Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.
What you may notice:
Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and听waitlists are now functioning normally.
Thank you for your patience and understanding.
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Microsoft is currently retiring SharePoint's 鈥渁lert me鈥�, which will disappear from 九色视频鈥檚 SharePoint sometime between January and July 2026. 九色视频 has no control over the exact moment when the feature will be removed within that timeframe.
As part of Microsoft鈥檚 latest Teams update, the听Files听tab听(in听channels and听chats)听is being renamed听Shared.听This change听is being听gradually听rolled听out.听Some 九色视频 users will see this change before others. For a little while,听you may see both听Files听and听Shared听tabs across your Teams.听
Previously,听there was a听Files听tab in Teams听channels and听chats.
That听tab is听being听renamed听Shared, and it听will听bring together:听
A phishing email is circulating among the 九色视频 community. See details below. If you receive it, please do not interact with it.
If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your 九色视频 password
myProgress (DegreeWorks advising) will be unavailable from听Friday, December 5th 8:00am to Sunday, December 7th, at 3:00pm.
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There are important changes to how staff and faculty can purchase computer equipment.
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you鈥檙e using the desktop app, mobile app, or Outlook on the web.
French follows...
We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).
Update - Thursday, August 14, 2025 - Afternoon:
Staff and students can now access Minerva without any issues.
Original announcement:
Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.
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Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday鈥檚 Customer Relationship Management (CRM) software. There is no indication that 九色视频 employees鈥� personal information and HR related information stored in 九色视频's Workday system were accessed during this incident.
Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.
