Minerva for Guests - IT-announcements /minerva-guests/channels_item/2 en Resolved: Microsoft 365 services experiencing disruptions /minerva-guests/node/29967 <p><strong>Update (Resolved): January 23, 7:00 a.m.</strong></p> <p>The login issue has now been resolved. Thank you for your patience while we worked to restore service.</p> <p> </p> <p><strong>Original message: January 22, 4:30 p.m.</strong></p> <p>Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including <strong>Exchange Online</strong>, the <strong>Microsoft 365 suite</strong>, <strong>OneDrive</strong>, and <strong>SharePoint Online</strong>.</p> <p><strong>What you may notice:</strong></p> Thu, 22 Jan 2026 21:55:34 +0000 ɫƵ RESOLVED: Minerva waitlists restored /minerva-guests/node/29923 <p>Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and <b>waitlists are now functioning normally</b>.</p> <p>Thank you for your patience and understanding.</p> <p> </p> Thu, 15 Jan 2026 17:00:33 +0000 ɫƵ SharePoint "Alert me" is going away /minerva-guests/node/29779 <p>Microsoft is currently retiring SharePoint's “alert me”, which will disappear from ɫƵ’s SharePoint sometime <strong>between January and July 2026</strong>. ɫƵ has no control over the exact moment when the feature will be removed within that timeframe.</p> Thu, 18 Dec 2025 14:35:31 +0000 ɫƵ Teams update: the Files tab is being renamed Shared /minerva-guests/node/29730 <p>As part of Microsoft’s latest Teams update, the <strong>Files </strong>tab (in channels and chats) is being renamed <strong>Shared</strong>. This change is being gradually rolled out. Some ɫƵ users will see this change before others. For a little while, you may see both <strong>Files </strong>and <strong>Shared </strong>tabs across your Teams. </p> <h2>What’s changing? </h2> <p>Previously, there was a <strong>Files </strong>tab in Teams channels and chats.</p> <p>That tab is being renamed <strong>Shared</strong>, and it will bring together: </p> Mon, 15 Dec 2025 19:31:13 +0000 ɫƵ Phishing Alert: Staff and Student Employment /minerva-guests/node/29717 <p>A phishing email is circulating among the ɫƵ community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your ɫƵ password</b></p> Wed, 10 Dec 2025 14:43:45 +0000 ɫƵ myProgress (Degree Works advising) maintenance - week-end of December 5th-7th /minerva-guests/node/29631 <p>myProgress (DegreeWorks advising) will be unavailable from Friday, December 5th 8:00am to Sunday, December 7th, at 3:00pm.</p> <p><a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0011444">More information about myProgress</a></p> <p> </p> Wed, 03 Dec 2025 21:12:26 +0000 ɫƵ New process for computer equipment purchases / Nouveau processus pour l’achat de matériel informatique /minerva-guests/node/29577 <p><a href="#francais"><i>La version française suit.</i></a></p> <p> </p> <p>There are important changes to how staff and faculty can purchase computer equipment.</p> Mon, 10 Nov 2025 14:06:04 +0000 ɫƵ Report suspicious emails from your ɫƵ Inbox /minerva-guests/node/29579 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Thu, 11 Sep 2025 17:06:47 +0000 ɫƵ New lock screen image on ɫƵ-managed computers /minerva-guests/node/29580 <p>French follows...</p> <p>We are excited to announce a new look coming to the <strong>Windows lock screen</strong> on computers managed by IT Customer Services (ICS).</p> Thu, 11 Sep 2025 15:07:11 +0000 ɫƵ Service Alert Update: Minerva intermittent access issues have been resolved /minerva-guests/node/29719 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 ɫƵ Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites /minerva-guests/node/29581 <p>A phishing email is circulating among the ɫƵ community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already interacted with this email (such as clicking a link or submitting personal information, including your ɫƵ password):</b></p> Wed, 29 Oct 2025 16:30:22 +0000 ɫƵ Update concerning Workday and data security /minerva-guests/node/29582 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that ɫƵ employees’ personal information and HR related information stored in ɫƵ's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:34 +0000 ɫƵ Changes to IT Services equipment loans – What you need to know. /minerva-guests/node/29583 <p>ɫƵ’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon ɫƵ</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 14:36:03 +0000 ɫƵ